Recruitment Hack #29 - Call First, Email Second
You are a recruiter, the phone is your natural habitat. You are a lion and the phone is your African savannah. Email is the Atlantic Ocean.
Do you see many Lions in the Sea? Okay, smart ass in the back, yes there are sea lions, but you do not often see them hunting and catching Zebra.
So call, call, call. Always call before emailing a candidate, client or colleague, it will speed up the processing of emails and tasks. In all likelihood gets you a better result compared to sending an email.
How can you make this work on a daily basis to really hack productivity? What if you do not get through to the person or need an audit trail?
Calling instead of emailing will really boost your productivity as you will, in a 2-minute call, be able to communicate and make progress on a wide range of tasks that would have taken a long time to send, respond, negotiate and agree via emails.
When calling someone if you do not get through, leave them a voicemail and then send them a quick email saying I have left a voicemail responding to this or send the email you were going to send.
If you need an audit trail, then after a call, just send a quick summing-up email that will cover (your ass) as an audit trail. Of course, if something is very important write an email, but for 95% to 99%, a quick call rather than email will suffice.
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This Recruitment Hack is excerpted from my book 'Recruitment Hacks,' which is accessible in both Paperback and eBook formats.